• FAQ

  • FAQ—Frequently Asked Questions

    We know it’s an important process to make sure you have all of the appropriate information that you need when searching for an electrical contractor. We want to make sure you get the answers you need in order to make the best choice for your electrical needs. Below you’ll find some of our FAQ (frequently asked questions), however, if you’re still searching for more—we are happy to take your call or reply to your online inquiry.

    How can I get an estimate for a project?

    It is now easier than ever to get an estimate for your project. Simply complete our online form, and one of our professional local electricians will contact you within 24 hours (within business hours) to discuss the figures you’re looking for.

    What types of payment do you accept?

    D C Electric of Raleigh accepts all major credit cards, including Visa, Mastercard, and American Express. We also accept cash or check.

    Do you charge anything for estimates?

    Our estimates/quotes are free and with no obligation.

    Will my electrical contractor keep me informed throughout the entire project?

    Yes, your phone call or email is important to us and will be returned in a timely fashion. We value your business, and we guarantee that one of our local electricians in Raleigh will stay in touch with you throughout your project.

    I need an electrician here as soon as possible. How soon can you get here?

    We will do our very best to accommodate your electrical situation in a timely manner. The best way to reach us is to call us directly during office hours, which are Monday through Thursday from 8:00 AM to 4:30 PM and Friday from 8:00 AM to 2:30 PM. If we are unable to take the call, please leave us a message. In the occasion that we are in your area for another job, we may be able to schedule a time to address your electrical issue sooner than later. If this is an electrical emergency that resulted in fire or any other life-threatening situation, please call your local fire department immediately.

    When can I schedule an appointment?

    Appointments can be scheduled anywhere from 8:00 AM to 3:30 PM Monday through Thursday and from 8:00 AM to 1:30 PM on Friday. Contact us either by phone or fill out our online form.

    Do you do commercial work?

    Yes, we have over 30 years experience with both residential and commercial electrical services.

    Are you licensed, bonded, and insured?

    Yes, we hold an Unlimited NC Electrical Contractor License and are fully bonded and insured.

    I found an electrical contractor at a cheaper price. What makes you better?

    We care about our customers’ safety as well as their vision of design. We do not compromise the quality of our work, as we go above and beyond to provide you with quality work at the best price possible. Our local electricians in Raleigh price all of our jobs accordingly to include the best service in Raleigh.

    Does your work come with a warranty?

    We give every effort to ensure that the work is done right the first time. Any material we provide is warranted for one year.

    What locations do you provide electrical services in?

    We provide both residential and commercial electrical services in Apex, Cary, Garner, Raleigh, Wake County, and surrounding areas. If you are outside of these areas, give us a call, as we still may be able to help you with your electrical needs.

    What residential applications do you specialize in?

    Residential applications include new installations, renovations, and electrical service work. Our staff works closely with builders, customers, and interior designers to enhance the beauty, efficiency, and functionality of the home. The scope of our expertise goes from ground-up new home wiring to upgrading your multi-media needs to beautifying your interior or exterior design lighting to protecting your home with a generator or security lighting.

    What commercial applications do you specialize in?

    Extensive experience in the commercial field ranges from performing upfits to installing new retail spaces. Our satisfied customers include established Wake County contractors, designers, property managers, and business owners. We are ready and able to be your primary contractor or work as a sub-contractor to complete the job on time and on a budget!